What are the responsibilities and job description for the Alt.Transportation Advisor - BMW of El Cajon position at Sunroad Automotive?
Alternate Transportation Advisor - BMW of El Cajon
Non-Exempt
Job Summary:
The Alternate Transportation Advisor assists guests with their transportation needs and manages our loaner fleet of 100 vehicles. As with all positions within dealerships, service advisors are expected to uphold the highest ethical standards.
Essential Functions:
Assisting customers promptly and in a friendly and professional manner to coordinate shuttles and loaner agreements
Adhering to strict guidelines for courtesy rental agreements and ensuring that all customers have proper documentation
Checking in loaner vehicles after customer use and making sure the vehicle is returned in the same condition as it was loaned
Manages loaner fleet which includes maintaining cleanliness, monitoring mileage, working with insurance claims, keeping track of registrations, license plates, and damages
Working with insurance companies regarding claims
Utilizes iPads for loaner contracts
Must be organized to keep track of all courtesy vehicles, documents, and shuttle customers
Coordinating and working closely with both service and sales
Additional duties may be assigned as needed
Qualifications:
Minimum Qualifications:
High school diploma or equivalent
Valid Driver’s license and safe driving record; required to have California within 30 days
Ability to lift up to 30 pounds
Ability to perform all essential functions of the job description
Preferred Qualifications:
Previous rental car experience
Familiar with vehicle models and personnel with the dealership
Be self-motivated and able to successfully work as a team with both service and sales
Excellent driving skills
Excellent verbal and communication skills
Excellent time management skills
Thorough understanding of traffic regulations, road signs, and routes
Ability to successfully maintain logs and records
Ability to carry out a series of instructions without constant supervision
Ability to always remain professional and courteous
Ability to be a team player and work in a team environment
Ability to be dependable with a high stress tolerance
Excellent organizational skills and attention to detail
Ability to foster good customer and work relationships
Proficient computer skills and ability to learn database and ordering systems.
Physical Demands:
Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 30 pounds
Environment/Noise:
Noise level is moderate
*Base pay plus bonus
Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), Maderas Golf Club discounts, and more!
We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.
Salary : $17 - $22