What are the responsibilities and job description for the Assistant Manager position at Sunsations Beach department store?
Job Summary:
The Assistant Manager supports the Store Manager in overseeing daily operations, ensuring excellent customer service, maximizing sales, and maintaining store appearance. This role involves supervising staff, managing inventory, and assisting in financial reporting while creating a fun and welcoming shopping experience for tourists and resort guests.
Key Responsibilities:
Sales & Customer Service
Assist customers with purchases, ensuring a positive and engaging shopping experience.
Train and motivate staff to achieve sales goals and upsell novelty items.
Handle customer inquiries, complaints, and returns professionally.
Monitor store layout and product placement to enhance visual appeal and sales.
Oversee inventory control, including restocking, receiving shipments, and conducting stock checks.
Ensure loss prevention measures are followed to minimize shrinkage.
Maintain store cleanliness, organization, and compliance with brand standards.
Assist in executing promotions, discounts, and seasonal displays.
Team Leadership & Staff Development
Supervise sales associates and provide ongoing training and coaching.
Assist in staff scheduling to ensure adequate coverage during peak hours.
Lead by example with a strong work ethic, positive attitude, and customer-first mindset.
Financial & Administrative Duties
Assist with daily cash handling, deposits, and register reconciliation.
Support the Store Manager in tracking sales performance and reporting data.
Enforce company policies, safety procedures, and operational guidelines.
Qualifications & Skills:
Previous retail experience, preferably in a resort or tourist-driven environment.
Leadership experience in a supervisory or assistant management role.
Strong communication and interpersonal skills.
Ability to multitask, problem-solve, and adapt in a fast-paced environment.
Proficiency in POS systems and basic financial reporting.
Availability to work flexible hours, including weekends, holidays, and peak tourist seasons.
Preferred Qualifications:
Experience in novelty, souvenir, or gift retail.
Knowledge of local tourism trends and customer preferences.
This role is ideal for someone who enjoys a dynamic retail setting, loves engaging with people from all over, and thrives in a fast-paced, customer-focused environment.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Retail sales: 1 year (Required)
Work Location: In person
Salary : $15 - $16
