Assistant Manager of Facilities & Maintenance

Job Details

Description

Sunseeker Resort Charlotte Harbor is currently searching for an Assistant Manager of Facilities & Maintenance!

The Assistant Manager of Facilities & Maintenance is responsible for hands-on leadership & oversight of the daily activities of the operational Engineering staff within the resort campus. This includes establishing and maintaining safety procedures & documents; approving, scheduling and authorizing project activities; maintenance of all equipment, compliance with applicable environmental, safety, and health regulations, company directives, and safety requirements. This role will require the ability to lead teams of diverse Engineering expertise and operational focus to successfully achieve objectives.

All duties are performed in accordance with the department and Sunseeker Resorts policies, practices and procedures.

Job Duties

• Provide technical, functional and operational leadership for approximately 30 individuals that cover a variety of functional areas such as: facility management and maintenance, industrial hygiene, chemical safety, equipment safety, and project planning
• Monitor all building systems (automation systems, fire systems, electrical, elevators, HVAC, hotel, and preventative maintenance) as well as all engineering equipment and machinery. Ensure always in primal working order and troubleshoot when necessary
• Coordinate with all support departments (Front Office, Convention, F&B, Security and others) to understand immediate operational needs; provide deconfliction of facilities and expert support that is compliant with policies and regulations; follow through to ensure successful completion
• Collaborate with stakeholders to develop short-term operational plans and long-term strategic plans for each area that identifies operational and sustainment requirements
• Manage administration, cost, schedule and performance of all trades and functions; evaluate critical issues/impacts, and ensure the optimal utilization of resources and talent
• Support project teams by ensuring all work scope falls within the approved facility authorizations and is executed safely and securely by following established processes and procedures
• Foster a culture that promotes professional development, safety and inclusion by orchestrating growth opportunities and ensuring timely task completion in a dynamic resort environment. Establish clear responsibility and accountability for carrying out requirements
• Exercise discretion and independent judgment when evaluating new programs, new services and new ideas
• Stay abreast of property goals in order to create, support and present departmental goals to executive leadership
• Continue to learn and be on the forefront of new technology for the hotel industry
• Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
• Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
• Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
• Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices
• Foster a management team that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management
• Ensure all accounting, payroll and team member relations matters are handled in compliance with company policy
• Perform other functions as needed
  
  

Minimum Requirements

Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov. Pre-employment drug screenings are required for this position as a condition of employment.

• High School Diploma, GED, or equivalent
• Minimum of five (5) years’ experience in a Facilities-related position, or equivalent experience
• Previous experience in a resort, hotel, or industrial complex preferred.
• HVAC certification is a plus.
• OSHA 30/10 certification preferred.
  
  

Other Minimum Requirements

• Ability to work varied shifts, including weekends and holidays
• Working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
  
  

Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

For more information, see www.sunseekerresorts.com