Lead Cosmetologist

Job Details

Description

Sunseeker Resort Charlotte Harbor is currently searching for a Lead Cosmetologist!

The Lead Cosmetologist is responsible for overseeing all hair and nail services at the resort salon, ensuring exceptional service delivery and guest satisfaction in alignment with the property's core service standards and brand attributes

All duties are to be performed in accordance with Sunseeker Resorts, state, departmental and property policies, practices, and procedures.

Job Duties

• Provide leadership and guidance to the hair stylists and nail technicians, fostering a positive and professional work environment.
• Deliver refined luxury service and meet the demands of a fast-paced environment with exceptional judgment and multitasking abilities.
• Perform hair services including haircuts, blow drying, styling, treatments, colors, bridal hair, extensions, and makeup application.
• Provide nail care services including manicures, pedicures, and related services with attention to detail and quality.
• Maintain a clean, sanitary, and safe work environment for guests and associates, adhering to state guidelines and resort standards.
• Stay informed about the latest trends in hair and nail care services, products, and techniques.
• Ensure all workstations are stocked and maintain inventory levels, promptly notifying management of any re-orders needed.
• Monitor equipment for damage or maintenance needs, ensuring all tools are in optimal condition.
• Uphold professionalism and courtesy in all interactions with guests and team members.
• Enforce and comply with departmental policies, procedures, and standards, ensuring consistency and excellence in service delivery.
• Actively participate in training sessions and workshops to enhance skills and knowledge.
• Provide excellent service consistent with the properties core service standards and brand attributes.
• Proactively seek to provide refined luxury service ensuring guest satisfaction.
• Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task.
• Practice teamwork, create a positive work environment, warmly interact with fellow team members, and thank them when they lend assistance.
• Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Always maintain positive guest interactions.
• Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment.
• Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Perform all other job-related duties as requested.
  
  

Minimum Requirements

Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.

• High School Diploma, GED, or equivalent
• Minimum 21 years of age.
• Required current Florida Cosmetologist license.
• Minimum of three (3) years hands-on experience in haircuts, styles, color, and special occasion styles
• Minimum of three (3) years hands-on experience in nail services and designs
• Minimum of two (2) years' experience in guest service in a luxury resort, day spa or hotel environment
  
  

Other Minimum Requirements

• Able to effectively communicate in English, in both written and verbal forms.
• Ability to work varied shifts, including weekends and holidays.
• Working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
• Must possess mature personal discretion and sound judgment.
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
• Possess interpersonal skills to deal effectively with guests and co-workers, have professional appearance and demeanor.
  
  

Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

For more information, see www.sunseekerresorts.com