Bartender - Pools

With Sunseeker Resorts located on the beautiful waterways of Charlotte Harbor, our Pool Bartenders will have every opportunity to not only curate unforgettable guest experiences but be a part of long-lasting memories for our guests. Whether they be joining us locally or visiting from afar, you will have the opportunity to impact their experience in a meaningful manner. With two landmark pool operations overlooking Charlotte Harbor located either on the ground floor or our eighth-floor rooftop, you will enjoy the Florida sunshine along with our guests, providing expertly crafted cocktails and delicious food to enhance their overall experience.

Our Pool Bartenders are responsible for delivering exceptional customer service by preparing the highest quality beverages, and providing timely, accurate, and friendly service for each guest. Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make classic and crafted drinks, processing payments, managing inventory and cleaning bar supplies. They also handle food orders directly from customers or the wait staff and inform customers of any specials. They ensure food and beverage compliance, restock bar inventory, and manage the overall bar operations.

All duties are performed in accordance with department and Sunseeker Resorts policies, practices, and procedures.

JOB DUTIES: 

• Warmly greets and acknowledge guests and takes drink and food order; provides information about menu items and looks for an opportunity for additional sales (upselling).
• Engages with guests in a friendly and professional manner, assessing needs and making recommendations.
• Check identification of guests to verify they are of legal drinking age.
• Prepare and serve a wide variety of craft cocktail, beer and wines, and food. Must have a thorough knowledge of menu offerings.
• Eye for detail, properly using drink mixing tools and techniques.
• Prepares the correct garnishes for cocktails.
• Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
• Responds appropriately to customer concerns.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
• Ensures a clean, sanitized, and well-stocked bar.
• Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer. Inclusive of stocking and maintaining stock of any single-use equipment in bar operations.
• Restock and replenish bar inventory and supplies as needed.
• Performs opening and closing side work, as directed.
• Follows health, safety, and sanitation guidelines.
• Inventories all beverages and operation supplies, orders replacement items as needed.
• Build guest loyalty, uses guest name after obtained.
• Maintain a clean organized work environment that is free of safety hazards which may include sweeping and mopping.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
• Other duties as assigned.

MINIMUM REQUIREMENTS:
• High School diploma, GED, or equivalent.
• ServeSafe Food Handler’s Certification or equivalent
• Minimum of one (1) year bartending experience
• Knowledge of federal, state, and local liquor laws
• Bilingual is a plus.

OTHER MINIMUM REQUIREMENTS:

• Ability to work varied shifts, including weekends and holidays.

• Ability to work outdoors in varied weather elements including, but not limited to, extreme heat and direct sunlight.

• Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
• Must possess mature personal discretion and sound judgment.
• Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip-resistant shoes.
• Enthusiastically supports decisions once they have been made by management.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Excellent time management skills and attention to detail are a must.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation and organizational skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to keep the bar organized, stocked and clean.

Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.