What are the responsibilities and job description for the Golf Shop Attendant (part time) position at Sunseeker Resorts?
Sunseeker Resort Charlotte Harbor is currently searching for a Golf Shop Attendant!
Welcome to Aileron Golf Club at Sunseeker Resorts. A Luxury Private Club - designed exclusively for our Resort Guests, where we are dedicated to building a world class golf experience. Aileron is a Parkland style course located just minutes from our flagship resort on Charlotte Harbor.
The Golf Shop Attendant is responsible for assisting the Professional Staff with all golf shop activities and is responsible for ensuring guests receive outstanding customer service, which meets or exceeds their expectations. The Golf Shop Attendant will play in integral role in maintaining the Pro Shop setup, guest service, organization, and cleanliness.
All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.
Job Duties
- Specialize in member & guest satisfaction throughout the daily golf experience.
- Coordinates member & guests special orders, and tee times.
- Ensures all guests and Legacy members are greeted with a warm welcome to Aileron Golf Club.
- Offer suggestions to help enhance the golfer experience.
- Assist with delivering locker assignments and keys.
- Provide detailed run through of campus and where the golfers may find their way around.
- Update Professional Staff and Guest Services team of additions made throughout the day.
- Assists to oversee the rental set inventory and equipment is maintained, updated, and functional.
- Coordinate Transportation needs, and work closely with valet and service teams to ensure proper coverage is being maintained.
- Clean shop floor as needed. Remove any unwanted debris/dirt from previous golfers.
- Maintain shop displays and inventory levels on the floor.
- Assist with daily staff schedules to ensure proper coverage based on play demands.
- Participates in the Tournament Operations, retail and instruction with the Golf Academy given the status through the PGA Program.
- Performs other job-related duties as assigned.
Minimum Requirements
Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov. Pre-employment drug screenings are required for this position as a condition of employment.
- High School Diploma, GED, or equivalent.
- Minimum of two (2) years’ experience in a private or resort club, preferably with golf background.
- Bilingual is a plus.
Other Minimum Requirements
- Ability to work varied shifts, including weekends and holidays
- Strong working knowledge of Microsoft Office
- Excellent customer service skills
- Ability to function well under pressure, manage multiple priorities, and meet established deadlines
- Must possess mature personal discretion and sound judgment
- Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
- Excellent organizational, analytical and project management skills, with particular attention to quality and detail
- Interpersonal skills to deal effectively with all business contacts
- Professional appearance and demeanor.
Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.
For more information, see www.sunseekerresorts.com
