What are the responsibilities and job description for the Sales Coordinator position at Sunseeker Resorts?
Sunseeker Resort Charlotte Harbor is currently searching for Sales Coordinator!
Join our amazing Sales Team! The Sales Coordinator role is to perform general office duties to support all members of the Sales Team. This role is responsible for coordinating and synchronizing the needs of the team. Strong organizational skills, detail oriented and effective communication will be critical to the success of this position.
All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.
Job Duties
- Provide high-level support by preparing sales contracts, proposals, and serve as the point of contact for clients
- Generating reports, gathering materials, assembling information packets, arranging, and coordinating meetings and events
- Assist sales team by managing schedules, appointment, and travel arrangements
- Filing important documents, organizing the office and communicating relevant information to key stakeholders
- Utilizing the sales automation system, DELPHI efficiently and effectively based on department standards
- Build impactful relationships with all other departments
- Accountable for fostering consistent levels of extraordinary customer service throughout the workplace that result in the highest levels of guest satisfaction
- Maintain a positive workspace for all team members where team member engagement levels are high due to everyone feeling valued and enjoy coming to their job
- Promote diversity, inclusion, pride, respect, camaraderie and fairness
- Foster strong relationships by doing things the right way with integrity, hard work, collaboration and teamwork
- Have fiscal responsibility for both the property as well as the departments by consistently looking for ways to refine the business without compromising guest satisfaction
- Create ways to further enrich the guest experience by continuously reviewing, offering suggestions on refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles and retention of luxury standards
- Proactively seek feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
- Perform other functions as needed
Minimum Requirements
Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.
- High School Diploma, GED, or equivalent
- Minimum of two (2) years of hotel sales, convention services, catering and/or hotel operations experience.
- Previous experience in a luxury resort setting preferred
- Delphi experience preferred
Other Minimum Requirements
- Working knowledge of Microsoft Office
- Excellent customer service skills
- Ability to function well under pressure, manage multiple priorities, and meet established deadlines
- Superior problem solving and decision-making skills
- Excellent organizational and project management skills, with particular attention to quality and detail
- Interpersonal skills to deal effectively with all business contacts
- Professional appearance and demeanor
- Ability to effectively communicate in English, in both oral and written forms
- Must possess mature personal discretion and sound judgment
- Professional appearance and demeanor
Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.
For more information, see www.sunseekerresorts.com
