What are the responsibilities and job description for the Residential Project Coordinator position at Sunset Air?
The Residential Project Coordinator is responsible for supporting the Residential Division by managing project paperwork, tracking key metrics, and ensuring clear communication across departments. This role includes lead management tracking, product registration, and profit & loss (P&L) reporting for both Retrofit and New Construction projects. The Project Coordinator collaborates with various teams, including purchasing, accounting, project managers, and field employees, to ensure smooth project execution. This position requires professionalism, attention to detail, and a commitment to excellent customer service.
Responsibilities and Duties:
- Input and manage warranty information for all newly installed equipment.
- Serve as the primary customer contact for warranty and service-related callbacks within one year of installation.
- Track and manage new customers leads from Sunset Air’s website inquiries and phone calls.
- Analyze and report profit and loss (P&L) for each New Construction and Retrofit project.
- Enter PCSF services for each customer project.
- Process inventory requisitions for New Construction and Retrofit projects.
- Maintain project documentation and facilitate communication with large community-based programs such as Energize Thurston and Solarize.
- Assist with special projects and support requests from the Residential Division Manager.
Experience:
- Experience in office administration, project coordination, or customer service involving verbal, written, and digital communication.
- Prior exposure to construction, HVAC, or service industry environments is a plus.
Knowledge, Skills & Abilities:
- Strong ability to manage multiple schedules and project timelines effectively.
- Professional handling of confidential information.
- Proficiency in Microsoft Office Suite (Excel experience preferred).
- Excellent communication and problem-solving skills.
- Strong attention to detail with the ability to multitask, prioritize, and meet deadlines.
- Punctual, reliable, and self-motivated.
- Experience in construction accounting (preferred).
- Knowledge of Spectrum software (preferred).
Job Type: Full-time
Pay: From $22.50 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Lacey, WA 98503 (Required)
Ability to Relocate:
- Lacey, WA 98503: Relocate before starting work (Required)
Work Location: In person
Salary : $23