What are the responsibilities and job description for the Service Advisor position at Sunset Auto Group?
Job Details
Service Advisor
St. Louis, MO
We're hiring a Service Advisor to join our team at Sunset Ford.
Do you want to be rewarded for your hard work, experience, and expertise? At Sunset Auto Group, our Service Department is growing, and we have the need for strong Service Advisors which means opportunity for financial rewards for you. Previous related experience is required for this position.
Service Advisor - Job Responsibilities:
- Greet customers and assist them with any inquiries.
- Consult with customers on applicable service specials and present service menus
- Document services declined and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Create and present repair estimates, dictating immediately needed services and future needed services
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
- Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
- Build strong relationships with the customers
Service Advisor Qualifications
- Service Advisor / Automotive Experience Required
- Valid Driver's license and clean driving record
- Able to work efficiently and multi-task in a fast-paced environment.
- Strong written and oral communication skills
- Excellent computer and typing skills
- Organized
- Enjoy talking to people
- Customer handling skills
- Technology / Bluetooth phone savvy
Service Advisor Job Benefits: We provide a positive, professional work environment and training on the job. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
We have ALL the reasons under the SUN to work at Sunset Ford!
- Pension Retirement Immediate and Automatic Enrollment, plus 401k Option
- 100% PAID Employee Medical, Dental, & Vision Insurance for full time employees!!!
- PAID vacation
- Multiple Weekends Off
- Opportunity to grow your pay = 2 Performance Reviews within the 1st year of employment!!!
- Competitive Pay with experience
- Team Atmosphere
- Employee Discounts on Parts & Service
- Employee Pricing on New & Used Cars
- Referral Bonuses!
- Paid Training and Certifications Transferable to any Ford store
- Opportunity to grow your pay!
- Friendly team atmosphere
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
