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Home Health and Hospice Patient Care Coordinator

Sunset Healthcare
Los Angeles, CA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/17/2025

Home Health & Hospice Patient Care Coordinator

Job Summary :

We are seeking a compassionate and detail-oriented Patient Care Coordinator to join our team, supporting both home health and hospice services. This role serves as a vital connection between patients, families, healthcare providers, and our care team to ensure seamless coordination of services, patient satisfaction, and quality care.

The ideal candidate is highly organized, communicative, and knowledgeable about home health and hospice care processes, ensuring patients receive the appropriate level of care while maintaining compliance with regulations.

Key Responsibilities :

Patient Intake & Coordination

  • Facilitate new patient admissions for both home health and hospice care.
  • Verify patient eligibility and insurance coverage.
  • Coordinate referrals from hospitals, physicians, and other healthcare providers.
  • Assist with onboarding and education for patients and families regarding services, expectations, and care plans.

Scheduling & Communication

  • Schedule home visits for nurses, therapists, and aides based on patient needs.
  • Serve as a liaison between patients, families, caregivers, and medical professionals.
  • Ensure timely and accurate communication between interdisciplinary care teams.
  • Administrative & Compliance Support

  • Maintain accurate and up-to-date patient records in accordance with HIPAA and regulatory requirements.
  • Track authorizations, physician orders, and certifications needed for continued care.
  • Monitor and ensure compliance with Medicare, Medicaid, and private insurance guidelines.
  • Quality Assurance & Patient Support

  • Address patient and family concerns with professionalism and empathy.
  • Ensure high levels of patient satisfaction and continuity of care.
  • Participate in quality improvement initiatives and care plan reviews.
  • Qualifications :

  • Experience in home health and / or hospice care coordination preferred.
  • Strong understanding of Medicare, Medicaid, and private insurance requirements.
  • Excellent communication, multitasking, and problem-solving skills.
  • Proficiency in EMR systems and Microsoft Office.
  • Ability to handle sensitive situations with compassion and professionalism.
  • Knowledge of HIPAA and healthcare regulations.
  • Why Join Us?

    Meaningful work making a difference in patients’ lives.

    Supportive and collaborative team environment.

    Opportunities for professional growth in a growing healthcare organization.

    If you are passionate about patient care and thrive in a fast-paced, team-oriented setting, we encourage you to apply!

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    Job openings at Sunset Healthcare

    Sunset Healthcare
    Hired Organization Address Los Angeles, CA Full Time
    About Us Sunset Healthcare is a trusted provider of home health, palliative, and hospice care in the Los Angeles communi...

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