What are the responsibilities and job description for the Dispatcher position at Sunset Heating, Cooling, & Plumbing?
Overview
Sunset Heating & Cooling is seeking a Dispatcher to support our dynamic team. This is an exciting opportunity for anyone who loves helping people and wants to be part of improving lives every day!
Schedule:
- Saturday – Wednesday
- Saturday & Sunday, 7:30 AM - 4:00 PM (Can work remote)
- Monday – Wednesday, 8:30 AM – 5:30 PM
Benefits and Compensation:
- Compensation: $22-$28 per/hr
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Responsibilities:
- Dispatch our technicians to customer homes
- Booking in-bound calls, emails to customers
- Selling products and services to existing customers
- Handle calls from over-flow
- Dispatching maintenance technicians to customers
Qualifications:
- Customer service experience
- Dispatching experience is a plus
- Strong attention to detail
- Conscientious, team player
- Honesty, integrity, quality craftsmanship, and a good attitude
- Computer/ software knowledge a plus
- Reliable transportation
Physical Demands:
- Stand/Sit: Must be able to remain in stationary position 50% of the
- May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
- May be required to drive and sit for long periods of time
- May be required to maneuver up to 25 lb. by lifting, carrying or pushing
- Ability to lift and carry heavy equipment (up to 50 lbs.) frequently
- Comfortable working in confined spaces, heights, and varying weather conditions
- Ability to stand, walk, bend, and kneel for extended periods
Who We Are:
For over 100 years, Sunset Heating & Cooling has been a cornerstone in the Portland, OR HVAC industry, embodying a legacy of trust and excellence. We remain committed to innovation and progress in the HVAC industry and continue to be a trusted partner for families, ensuring comfort and sustainability for generations to come. We blend a small business feel with the benefits of a large and stable organization. Our hard-working teams contribute to the company's success and are rewarded with ongoing training, full benefits, a 401k match, and no salary cap—your effort determines your paycheck!
Apply Today!
We're an equal opportunity employer, embracing diversity and ensuring equal opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Salary : $22 - $28