What are the responsibilities and job description for the Service Advisor - Experienced position at Sunset Kia of Venice?
Professional, experienced Service Advisor needed to join our elite team at Sunset Kia of Venice, a proud member of Sunset Automotive Group's family of dealerships with 10 brands at 10 locations in Sarasota and Manatee counties.
Experience advising automotive service customers and developing relationships with new and existing customers required. Reynolds & Reynolds and x-time experience very helpful.
Automotive Service Advisor Duties
Service Advisors are the faces of our dealership service departments to our valued service clients. It is vital for a person in this position to have great communication skills as well as solid automotive knowledge in order to adequately relay service needs between our clients and our service team. As a service advisor, you will be doing the following:
- As the point of contact for automotive service customers, show outstanding customer service.
- Use active listening to engage and understand the customer's vehicle issues and concerns.
- Create repair order and communicate vehicle needs clearly to service technician.
- Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
- Follow up on vehicles throughout the repair process, keeping customer updated.
- Interact with customers, vendors, and technicians in a professional manner at all times.
Automotive Service Advisor Requirements
Service Advisors with Sunset Automotive Group are required to hold to our company values of honesty, integrity, and outstanding customer service. Other Service Advisor requirements include:
- Must have outstanding customer service, organizational, and follow-through skills.
- Strong automotive knowledge and experience required. Experience with Reynolds & Reynolds and x-time preferred.
- Successful candidate must have a valid Driver's License
Sunset Automotive Group Benefits
As a member of the Sunset Automotive Group family, you will be part of a respected, family-owned dealership group that has been in business in our community since 1979. In addition to the benefits of working for a stable organization and outstanding earning potential, you will be eligible for the following benefits:
- Highly competitive (and stable) pay plans
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) Retirement Plan
- Paid Time Off available after 6 months of employment
- Company-paid Factory Training
- Employee Discounts at all Sunset locations
- And more!
Become a part of the fantastic team at Sunset Kia of Venice. If interested, fill out our 5 minute application or call and ask for Rich. Check out the difference with the Sunset Automotive Group family.