What are the responsibilities and job description for the Night Auditor position at Sunset Marquis?
Job Type
Full-time
Description
The Sunset Marquis is a four-diamond hotel located in West Hollywood and includes Cavatina restaurant, Bar 1200, and SPA. We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more.
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Job Summary
The Night Auditor is responsible for greeting guests, responding to inquiries, answering and re-directing phone calls, checking hotel guests in and out of rooms, and successfully performing audits and balances, while providing friendly, courteous, efficient service, and creating a memorable experience.
Essential Duties and Responsibilities include :
- Maintain confidentiality of guest and hotel information.
- Interact with guests, ensuring prompt, accurate, and courteous service.
- Audit, balance, post, and report to include but not limited to : room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over / short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
- Perform all functions of the Front Desk including check-ins, check-outs, telephone procedures, wake-up calls, etc.
- Adhere to proper cash handling and credit procedures. Settle guest accounts according to Accounting standards.
- Must be able to cross-train in other Front Office related areas.
Competencies include :
Requirements
Essential Skills, Experience, and Education include :
Physical Requirements include :
Salary Description
24.00 - $27.00 per hour
Salary : $24 - $27