What are the responsibilities and job description for the IT Technician - Hollywood position at Sunset Studios?
Description
At Hudson Pacific Properties, we provide best-in-class office space and soundstages to the biggest names in tech (Netflix and Amazon). We're looking for an experienced IT Technician with outstanding customer service skills to assist with IT administration and user support for our studio tenants at our Sunset Studios property in Hollywood. As the IT team, we help everyone stay connected and equipped, including the tenants who utilize our sound stages and creative offices for their productions. We are responsible for providing both the infrastructure and hands-on user assistance with all our systems and hardware, including Windows Operating Systems, Microsoft Office Suites, Computer & Server Hardware, Macs, Smartphones, iPads, iPhones, and Networking.
Are you looking to use your IT expertise and exceptional interpersonal skills to support a thriving, forward-thinking company? Join our team!
What You'll Do
- Provide high-level and hands-on IT support and build positive relationships with Sunset Studios tenants across all levels, productions, and departments.
- Reset account passwords, respond to and resolve IT-related issues, and provide answers in a timely manner.
- Provide AV equipment technical assistance for conference calls, Zoom meetings, and presentations.
- Troubleshoot Windows computers, network devices, servers, RingCentral / Mitel phones, copiers & printers, computer hardware, software, and mobile devices.
- Add and terminate Azure AD / Office 365 user accounts and support Office 365 suite. Create and maintain security groups in Azure AD.
- Ensure workstations are equipped with the proper computer hardware, monitor, mouse, keyboard, and appropriate software.
- Assist with hardware and software inventory from procurement to disposal.
- Set up mobile devices and provide mobile device support.
- Assist with all Sarbanes-Oxley compliance processes and compliance with IT security policies.
- Travel and / or reassignment between studio lots may be required.
- Miscellaneous projects as assigned.
What You'll Need
Essential Physical Functions / Environment :
Salary Range : $24.00 to $26.00 an hour USD (subject to relevant experience)
About Us
Hudson Pacific Properties (NYSE : HPP) is a real estate investment trust serving dynamic tech and media tenants in global epicenters for these synergistic, converging, and secular growth industries. Hudson Pacific's unique and high-barrier tech and media focus leverages a full-service, end-to-end value creation platform forged through deep strategic relationships and niche expertise across identifying, acquiring, transforming, and developing properties into world-class amenitized, collaborative, and sustainable office and studio space.
Hudson Pacific Properties is proud to be an Equal Opportunity / Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.
Salary : $24 - $26
