What are the responsibilities and job description for the Account Manager (Onsite) position at Sunset Transportation?
About the Role:
Sunset Transportation is seeking a highly motivated, detail-oriented Account Manager to act as the on-site primary point of contact for a preferred client. As a dedicated liaison between Sunset and the customer, you will be responsible for managing their account from quoting and delivery to handling the claims process. You will be the first onsite employee at this location with tremendous opportunity to make an impact. Success in this role will depend on building relationships with stakeholders, overseeing routing and management of shipments, resolving issues, ensuring customer satisfaction and improving supply chain efficiencies.
Why Sunset?
We’re a second-generation, privately-owned company with over 30 years of success. What does that mean for you? No corporate bureaucracy—just a family-style culture where your ideas matter and your growth is limitless. We're committed to fostering a workplace that values diversity, equity, and inclusion because we believe that the best innovations come from bringing together different perspectives.
What You’ll Do:
Ensure continued growth in accordance with customer (SOPs)
Oversee routing and management of shipments
Manage all vendor routing
Communicate shipment details to appropriate personnel
Lead carrier communications on behalf of customer
Audit dispute and claims process
What We’re Looking For:
Experience in Account Manager role, specifically LTL and Truckload
Proven success in building and growing customer accounts
Strong attention to detail and analytical skills
Effective negotiation and conflict resolution
Business acumen and customer service experience
Strong salesmanship and presentation abilities
What We Offer:
A competitive salary with monthly incentives to reward your hard work
Benefits package that includes health, dental, and vision coverage
401K with a company match, ensuring your future is secure
Paid vacation, floating holidays, and personal/sick time
An award-winning company culture to help you grow, both personally and professionally
Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award, or learn a new skill at Sunset University, your opportunities are endless!
Who We Are:
At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.
As a recognized leader in third-party logistics (3PL) with over 30 years of experience, we are dedicated to improving supply chain efficiencies through cutting-edge technology and exceptional people. Our core values—Accountability, Flexibility, Loyalty, Responsiveness, and Relationships—are the foundation of our success and have earned us numerous accolades, including:
G75 Green Supply Chain Partners - Inbound Logistics
Top 3PL and Cold Storage Provider - Food Logistics
Top Workplaces – STL Post Dispatch
#11 Top Logistics Company – Transport Topics
Most Trustworthy Companies – Newsweek (Armada)
#4 Top 3PL Provider – Inbound Logistics
If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.
Ready to Take the Next Step?
Apply now and become part of a team that’s driving the future of logistics.
