What are the responsibilities and job description for the Community Health Worker position at sunsethealth.com?
Patient Care : Perform telephone and in-person chronic disease consultation for patient education. Facilitate chronic disease education classes. Prepare and assist patient with completing appropriate forms. Assist patients / healthcare providers to keep appointments as scheduled. Assist patients in completing forms for pharmacy assistance programs.
Communication : Initiate written communication in response to healthcare provider's orders. Recognize and respond to verbal communication / healthcare provider orders. Demonstrate appropriate telephone techniques. Communicate healthcare provider orders to pharmacies, healthcare facilities, patients, etc. Maintain a current knowledge of office procedures, and chronic disease education information through review of memos, policy & procedures, established protocols, chronic disease training seminars, etc. Write routine reports and correspondence. Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc.
Patient Instruction : Instruct individuals according to their needs. Instruct and demonstrate the use and care of patient equipment. Provide instruction for health maintenance and disease prevention. Identify community resources. Clarify and explain healthcare provider instructions when needed. Maintain instructional materials for patient use.
Operational Functions : Perform an inventory of chronic disease education supplies. Maintain stock through appropriate ordering and disposal.
Team Member Participation : Participating in planning, writing and updating chronic disease education curriculum and materials. Report on outside conferences attended. Serve on committees as needed or assigned. Ensure delivery of quality care services as assigned. Float to other sites as requested. Accomplish additional duties as requested or volunteering when the need is obvious.