What are the responsibilities and job description for the Host/Hostess position at Sunsets Waterfront Dining?
Job Summary
We are seeking a friendly and organized Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. Your primary responsibilities will include managing reservations, greeting guests, and maintaining a smooth flow of service within the restaurant. This position is essential in creating a positive dining experience and requires excellent communication and customer service skills.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and waitlists efficiently to optimize seating arrangements.
- Provide menus and inform guests about daily specials or promotions.
- Communicate effectively with the kitchen and waitstaff to ensure timely service.
- Assist guests with any inquiries or requests throughout their dining experience.
- Maintain cleanliness and organization within various outlets of the restaurant.
- Handle phone calls with professionalism, providing information about the restaurant's offerings and making reservations as needed.
- Support guest relations by addressing concerns or complaints promptly and courteously.
Skills
- Strong background in food service or hospitality, focusing on guest services.
- Familiarity with POS systems, particularly Toast POS, is preferred but not required.
- Excellent verbal and written communication skills to interact effectively with guests and team members.
- Demonstrated ability to maintain a positive attitude in a fast-paced environment.
- Proficient phone etiquette for handling reservations and inquiries professionally.
- Ability to multitask while providing exceptional service to all guests.
- A passion for helping others and creating memorable dining experiences.
Join our team as a Host/Hostess, where your contributions will play a key role in delivering outstanding guest experiences. We have multiple openings and are looking to hire more than one person. This job can be part-time or full-time, depending on the candidate's availability.
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 15 – 30 per week
Shift:
- Day shift
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14 - $17