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Medical Authorization Assistant, LT care

Sunshine Enterprise USA LLC
Orange, CA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/11/2025

Medical Authorization Assistant – Long Term Care

Company Overview : Our client, a leading healthcare provider based in Orange, CA, is seeking a dedicated Medical Authorization Assistant, who will assist with authorization functions and gather information.

Position Summary : We are looking for a qualified candidate with at least 2 years of experience in medical billing / coding, data entry and invoice reconciliation.

Work duration : Up to 6 months

Job type : On-site

Position Responsibilities

  • Receives cases via fax, phone or electronically and enters new case information into the MSSPCare Online and Jiva systems.
  • Conducts individual interviews / assessments with members and providers to obtain intake information.
  • Obtains information on requested services according to department guidelines, performs data entry into MSSPCare Online and Jiva and verifies eligibility
  • Contacts the health networks and Customer Service regarding health network enrollments.
  • Assists the Medical Case Managers and Social Workers in gathering medical records, obtaining appropriate information on diagnoses and procedures and following up on phone calls.
  • Documents all contacts and case information in the appropriate MSSPCare Online and Jiva scripts or activity as appropriate.
  • Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed.
  • Generates monthly and other required reports from the databases as requested by the Medical Case Managers, Social Workers and / or health networks.
  • Completes other projects and duties as assigned.

Minimum Qualifications

  • High School diploma or equivalent
  • 2 years of experience in a health care or managed care setting required with seniors or persons with disabilities in a customer / member service capacity.
  • 2 years of experience in medical billing or coding experience.
  • Utilization management experience preferred.
  • Bilingual in English and in one of the following languages preferred : Arabic, Farsi, Chinese, Korean, Spanish, or Vietnamese.
  • Possesses the Ability To :

  • Develop rapport and establish and maintain effective working relationships with leadership and staff and external contacts at all levels and with diverse backgrounds.
  • Work independently and exercise sound judgment.
  • Communicate clearly and concisely, both orally and in writing.
  • Work a flexible schedule; available to participate in evening and weekend events.
  • Organize, be analytical, problem-solve and possess project management skills.
  • Work in a fast-paced environment and in an efficient manner.
  • Manage multiple projects and identify opportunities for internal and external collaboration.
  • Motivate and lead multi-program teams and external committees / coalitions.
  • Utilize computer and appropriate software (e.g., Microsoft Office : Excel, Outlook, PowerPoint, Word) and job-specific applications / systems.
  • Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”

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