Demo

Medical Case Manager - Concurrent Review

Sunshine Enterprise USA LLC
Orange, CA Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/4/2025

Company Overview : Our client is a leading healthcare located in Orange, CA, seeking medical case manager for Concurrent Review.

Position Summary : The successful candidate should hold a current, unrestricted Licensed Medical Nurse (LVN) license with 3 years of nursing experience, 1 year as a Clinical Nurse Reviewer along with 1 year of utilization management / prior authorization review experience.

Position Responsibilities :

  • Review requests for medical appropriateness using established clinical protocols.
  • Verify and process specialty referrals, diagnostic testing, outpatient procedures, home health care services, and durable medical equipment via telephone or fax.
  • Screen requests for review by the Medical Director, gather necessary medical information, communicate decisions, and document outcomes in the utilization management system.
  • Ensure accurate coding (ICD-10, CPT-4, HCPCS) and coverage verification specific to CalOptima Health’s line of business.
  • Address health network enrollments and liaise with Customer Service regarding network-related issues.
  • Identify and report complaints to supervisors and escalate over / under utilization cases to the Medical Director.
  • Maintain productivity and quality standards consistently.
  • Complete additional assignments and projects as assigned.
  • Assist in identifying staff training needs and maintain updated data resources.

Experience & Education :

  • Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in California.
  • High School diploma or equivalent required.
  • 3 years of nursing experience, including 1 year as a Clinical Nurse Reviewer.
  • 1 year of utilization management / prior authorization review experience.
  • An equivalent combination of education and experience may be considered
  • 1 year of Concurrent Review (in-patient) experience
  • Necessary Attributes :

  • Establish effective relationships with internal and external stakeholders.
  • Demonstrate independent judgment and decision-making skills.
  • Communicate effectively both verbally and in writing.
  • Flexible schedule availability for evening and weekend events.
  • Strong organizational, analytical, and problem-solving abilities.
  • Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and job-specific applications / systems.
  • Please see HR for information on physical demands and work environment of this job.

    Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”

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