Patient Scheduler

At Sunshine Homecare Services, we are redefining home healthcare by putting patients and caregivers first. Our team-driven approach fosters innovation, growth, and collaboration, ensuring that we continue to provide outstanding service to those who rely on us.

What You'll Do

As a Homecare Scheduling Coordinator, you'll play a crucial role in ensuring seamless patient care by efficiently managing home health aide schedules. Your responsibilities will include:

• Coordinating and scheduling home health aides to match patient needs while ensuring compliance with service agreements.
• Monitoring visits through HHA exchange software, verifying Electronic Visit Verification (EVV), and addressing any discrepancies.
• Managing case coverage and making real-time adjustments to schedules as needed.
• Providing excellent customer support to patients, caregivers, and insurance partners, ensuring timely responses to inquiries.
• Maintaining accurate records in the system to track patient visits, care plans, and scheduling adjustments.
• Collaborating with the team to address last-minute staffing changes and ensure continuity of care.

What We're Looking For

We are seeking a proactive and highly organized individual who excels in communication and problem-solving. The ideal candidate should have:

• At least 3-5 years of experience as a Homecare Staffing Coordinator or in a related scheduling role.
• Proficiency in HHAeXchange software and other scheduling tools.
• Strong multitasking skills and the ability to prioritize tasks in a fast-paced setting.
• Excellent verbal and written communication skills.
• The ability to work collaboratively and think on your feet to solve scheduling challenges.
• Must be Bilingual- Spanish Fluently

Why Join Us?

We value our employees and offer competitive benefits and perks, including Comprehensive health and ancillary benefits - Medical insurance, life insurance, short-term, long-term disability, flexible spending, health expending accounts and more.

• Paid Time Off (PTO) - Because work-life balance matters.
• Career Growth - Professional development assistance to help you advance.
• Exclusive Perks - Access to the
• Employee engagement events and monthly team-building activities.
• A great work environment - A supportive team and luncheons.

Work with a dedicated and professional team passionate about improving patients' lives. Opportunity to take ownership of key administrative processes in a thriving healthcare practice.

Collaborative and supportive environment in the heart of the Bronx.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Sunshine Homecare Services: Sunshine Homecare Services affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Sunshine Homecare Services is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.