What are the responsibilities and job description for the RN - Director of Patient Services for Home Health Agency position at Sunshine Home Care?
Job Description
Job Description
Looking for an environment that values and cares for their employees? Then Sunshine is the Right place for you! Join a team that's like family - you will enjoy being a part of the Sunshine family!
Sunshine is looking for a full-time Director of Patient Services for our New City branch. Our agency has won numerous awards for staff satisfaction and patient care excellence. As Director of Patient Services, you will play an integral role in the agency's nursing care division. Medical, FSA, HSA, Life insurance plan after only 3 Months of Employment and much more. Employee Luncheons, 20 Paid Time Off Days and 9 Paid Holidays. Our agency has won numerous awards for employee satisfaction and patient care.
Why Work for Sunshine?
- Work with a diverse culture
- Ease of communication with management and coordinators
- Flexibility of hours and patient location choices
- Comprehensive in-service training so you can stay up to date with your credentials
- Referral bonuses
- Manages day to day clinical operation of the company following the organization's mission, philosophy, and goals
- Participates in short- and long-range planning for the home care program and in measures for program growth
- Participates in the development of the department's budget
- Oversees and administers the execution of quality measures for value-based and MLTCs incentive programs in the delivery of patient care
- Oversees and analyzes key metrics and performance-to-target progress throughout contract measure year for quality measures of all VBP contracts and arrangements
- Provides oversight to ensure that the clinical aspects of home care programs including personnel and patient care services operate within the standards and are compliant with all applicable laws, rules, and regulations
- Oversees the execution of plans for the effective management of deficiencies in new case onboarding, service delivery, and relationship management with patients and their family
- Supports the company's various clinical initiatives in areas of new programs, employee on-boarding, orientation, in-service, training, and clinical oversight
- Provides oversight and monitors procedures associated with the supervision by the Agency of clients
- Develop programs to upskill nurses relative to the case management of patients, clinical procedures, and assessment of all physical, mental, nursing, and psychosocial patient needs
- Performs field visits to evaluate nurses and perform nursing visits in times of increased demands or scheduling issues
- Offers oversight to procedures to ensure prompt responses to workers' complaints regarding the provision of services
- Manages and tracks processes to ensure that environmental, social, and service problems are resolved timely
- Participates in some formal and informal discussions with CASA case managers, other social workers / clinical service providers, family members, etc. to resolve client care issues
- Participates in collaboration with the HR department planning, implementing, and evaluating the orientation and continuing education of all clinical staff
- Provides oversight to the clinic employee performance management
- Manages the hiring and training of new clinical employees
- Lead and provide oversight to the record management process for all patient records
- Oversees proactively and recommends updates to all policies and procedures in accordance with the needs and rights of clients and caregivers, and compliance with acceptable standards of practice
Qualification
Sunshine Homecare Services is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Sunshine Homecare Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Yenise Peralta, Director of Human Resources at (845) 613-7838 Ext 1139.
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