Operations Support

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

What We Offer

• Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
• Comprehensive Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
• Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.
  
  

Overview

The Nexus Water Group team has an opportunity for an Operations Support based in Columbia, SC. Responsible for providing administrative and secretarial support to Operations teams.

Work Location and Schedule

This position will be based in Columbia, SC.

What You'll Do

• Coordinate and perform a wide range of staff and/or operational support activities for the region; assists visitors, resolves and/or refers administrative problems and inquiries.
• Schedule and organize meetings, conferences, interviews and/or other events; distributes information or invitations; prepares agendas, notices, minutes and resolutions for meetings.
• Perform complex and confidential administrative functions, including written correspondence, reports, spreadsheets and other documents. Responds to routine external correspondence.
• Establish, maintain and update files, databases, reports, and/or other documents.
• Perform routine analyses and calculations in the processing of data for recurring internal reports.
• Prepare or assist with the preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering and analysis and/or forecasting, as specifically directed.
• Sort, review and distribute incoming and outgoing mail; composes, prepares and ensures timely responses to a variety of routine written inquiries.
• Serve as liaison with regional companies in the resolution of day-to-day administrative and operational problems.
• Use the internet and historical documents to perform research.
• Maintain office supplies, maintenance of office equipment and other services.
• Assist management and staff in problem solving, project planning and development and execution of stated goals and objectives.
• Assist with special projects as needed.
• May assist other operational staff depending on workload.
• Perform other related duties as assigned.
  
  

Experience

What You'll Bring

• A minimum of 1-2 years previous experience in an administrative role or similar position.
  
  

Education and Certifications

• HS Diploma or GED
• Valid Driver’s License
  
  

Nice to Have

• Associates or Bachelor's Degree in communication, business, or related field is preferred
  
  

Skills, Knowledge, Ability

• Must have high level of interpersonal skills to handle sensitive and confidential information and situations. Position continually requires demonstrated poise, tact and diplomacy.
• Adapts to changes in work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Ability to multitask in a fast-paced environment.
• Ability to communicate and work professionally with senior level management and external contacts.
• Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Ability to develop a working knowledge of regulations, policies and procedures involved in the administration of the utility systems.
• Familiarity with MS Office, Internet Explorer; ability to learn internal software programs
  
  

Work Environment

• Normal office setting
• May require considerable mental focus or sensory effort for an extensive length of time (consistently throughout the day)
• May spend an extensive amount of time focused on a screen or on a task.
• Within the region; up to 25% for training, meetings, project management, etc.
  
  

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.

BGWC*

• Job Identification 1351
• Posting Date 01/17/2025, 02:47 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Locations Columbia, SC, United States