What are the responsibilities and job description for the Sharepoint Online Programmer/Analyst position at SunSoft Online?
Job Description
Job Description
Job Overview :
We are seeking an experienced SharePoint Online Specialist & Technical Writer to join our team. This role is a blend of technical expertise and communication skills, focusing on building, documenting, and training employees on SharePoint Online Intranet solutions. The ideal candidate will have a strong background in SharePoint Online, experience in creating technical documentation, and the ability to train non-technical staff on how to use the platform efficiently.
Key Responsibilities :
- SharePoint Online Development & Management :
o Work with cross-functional teams to gather business requirements and translate them into SharePoint functionality.
o Work with lists, libraries, permissions, and Power Platform solutions within SharePoint Online.
o Ensure best practices are followed in the architecture, design, and development of SharePoint solutions.
o Develop and maintain detailed documentation, including user guides, functional requirements, and technical manuals for SharePoint Online solutions.
o Write clear, concise, and well-organized training materials and operational procedures.
o Create FAQs, knowledge base articles, and other relevant resources for end-users.
o Conduct training sessions (in-person or virtual) for employees on how to effectively use SharePoint Online Intranet sites.
o Develop training materials such as tutorials, videos, and presentations to assist users in adopting the platform.
o Provide ongoing support and troubleshooting for users, addressing their SharePoint-related queries and issues.
o Collaborate with stakeholders to understand business needs and align SharePoint solutions accordingly.
o Work with the SharePoint project team by ensuring effective communication between technical and non-technical teams.
Required Qualifications :
Preferred Qualifications :
Soft Skills :