What are the responsibilities and job description for the Scheduling Coordinator position at SunSplash Solar?
Hiring Immediately!!!
About Us:
SunSplash Solar is a leading provider of innovative solar pool heating solutions, dedicated to helping our customers enjoy warmer and more energy-efficient swimming pools. With a commitment to sustainability and cutting-edge technology, we take pride in delivering high-quality solar heating systems that enhance pool experiences while minimizing environmental impact.
Job Description:
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at SunSplash Solar. The ideal candidate will play a crucial role in ensuring smooth and efficient scheduling of solar pool heating installations and maintenance services. This position requires excellent communication skills, a keen eye for detail, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities:
Scheduling and Coordination:
- Efficiently schedule solar pool heating installations and maintenance services based on customer preferences, technician availability, and project requirements.
- Coordinate with customers, technicians, and other relevant parties to ensure timely and accurate service delivery.
Customer Communication:
- Serve as the primary point of contact for customers, providing clear and concise information regarding scheduled appointments, project timelines, and any necessary preparations.
- Address customer inquiries and concerns in a professional and timely manner.
Database Management:
- Maintain and update the scheduling database with accurate and current information on customer appointments, technician schedules, and project status.
- Generate reports as needed for management review.
Collaboration with Teams:
- Work closely with the sales team to understand upcoming installations and coordinate scheduling accordingly.
- Collaborate with the technical team to ensure all necessary resources and equipment are available for scheduled appointments.
Problem Resolution:
- Identify and address scheduling conflicts or challenges promptly, finding effective solutions to ensure customer satisfaction and project success.
Qualifications:
- Proven experience in scheduling, coordination, or a related field.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Proficient in using scheduling software and databases.
- Ability to work collaboratively in a team-oriented environment.
To apply, please send your resume to melodysunsplash@yahoo.com.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- On-the-job training
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $18
