What are the responsibilities and job description for the Business Analyst, Royalties position at Sunstar?
Macmillan is seeking a highly skilled and proactive Business Analyst to join our Project Management Office (PMO) team. This role is critical in driving business process optimization, ensuring alignment between business and technology, and reinforcing structured program delivery. The ideal candidate will play a pivotal role in mitigating dependencies on business SMEs, enforcing accountability across workstreams, and embedding a strong business-led approach within program execution.
This position requires a strong background in program delivery, business analysis, and change management, particularly in complex environments where program structures and ownership require reinforcement. Experience in royalty management, finance, metadata workflows, and publishing technologies is highly desirable.
What you'll do :
- Business Process Analysis & Documentation Lead the definition, documentation, and optimization of future-state business processes, ensuring clear ownership and accountability.Address knowledge gaps by ensuring detailed process maps, workflow diagrams, and user journey visualizations are created and maintained.Work closely with royalties, finance, and accounting teams to reduce over-reliance on SMEs by documenting and formalizing business logic and workflows.Support the alignment of business and technology priorities by reinforcing business-led components of delivery.
- Requirements Gathering & Solution Development Develop and implement a structured approach to business requirements elicitation, ensuring wider engagement beyond a central group of SMEs.Define and document functional and technical requirements, creating clear traceability from requirements to design specifications, test scripts, and defect management.Ensure supplier accountability by working cross-functionally to capture gaps in vendor deliverables and drive resolution.Partner with technology teams to bridge the gap between system design, business process expectations, and successful business adoption.
- Process Optimization & Change Management Drive a structured change management approach, ensuring business process-focused training and user acceptance testing (UAT) are embedded within delivery.Identify and prioritize optimization and simplification opportunities by leading business-driven workshops rather than relying solely on technical teams.Strengthen program delivery by ensuring clear workstreams, defined ownership, and progressive business engagement throughout the program lifecycle.Establish and promote a culture of psychological safety, where business users feel comfortable raising issues and asking for support.
- Stakeholder Collaboration & Communication Act as a bridge between business and technology, ensuring clear communication and alignment of priorities.Support business SMEs by formalizing their knowledge into structured, reusable documentation, reducing their ongoing burden.Work closely with leadership to instill accountability and governance around future-state process design, system validation, and user training.Provide regular updates and risk assessments, ensuring senior stakeholders have full visibility of program challenges and opportunities.
What you'll bring :
Certifications (Preferred but Not Required)
This role will have an annual salary of $112,000 - 130,000
Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.
U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.
We are an
Salary : $112,000 - $130,000
