What are the responsibilities and job description for the Security Operations Manager position at Sunstates Security?

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Description

HIRING IMMEDIATELY

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to help lead our Salt Lake City, UT region. This is a salaried, full-time position for primarily 1st shift, but the candidate must be available for all days and shifts as may be needed.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $80,000 - which includes...

Base salary with weekly pay
Monthly vehicle allowance plus mileage
Annual Performance-based bonus
Full medical, dental, vision and life insurance coverage
401K plan with company match
Generous PTO Allowance
Tuition assistance

The Operations Manager will assist in the administration of the region by :

Training, developing and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.

Overseeing the employee on- boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.

Training subordinate supervisors on software systems, procedural guidelines, Company policies and enforcing consistency in policy practice.

Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling and personnel issues.

Carrying out site assist visits and audits in accordance with the Quality Assurance program.

Coordinating with Area Operations Manager and Regional Manager to establish goals and objectives and communicate these with staff.

The requirements for the Operations Manager include :

Great Customer Service and Communication Skills

Excellent Organizational, Communication, and Time Management Skills.

Strong knowledge in Project Management

Attention to Detail

Reliable transportation and clear Motor Vehicle Record

Crisis Management

Knowledge in Emergency Response Planning

Incident Response and Investigations

Experience with Risk Assessment and Mitigation

Knowledge in Security Training and Development

General Requirements :

5 or more years of related management and leadership experience in the security industry, law enforcement or military.

Previous experience in managing multiple site operations.

Bachelor’s degree from a four (4) year college or university is preferred.

3 or more years of related management and leadership in the security industry, law enforcement, or military.

Excellent organizational, leadership, communication, and time management skills.

Computer proficiency with MS Office products.

Valid driver’s license and good driving record.

Ability to travel and regularly visit all site locations in Utah .

Flexibility to be on-call.

May perform other duties as assigned by Management and in coordination with the Regional Manager

Security Guard Card from DOPL or ability to get one - preferred.

An Operations Manager may perform a multitude of duties as specified and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Salary : $80,000

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