What are the responsibilities and job description for the Overnight/3rd Shift Guest Services Agent - Full Time - DiamondHead Beach Resort position at SunStream Hotels & Resorts?
JOIN OUR TEAM and work in paradise; a relaxed, casual, and work environment as refreshing as the Gulf Breeze! We are looking for a skilled, outgoing individual who shares our passion for people and our hospitality community!
Overnight/3rd Shift Guest Services Agent - Full Time- DiamondHead Beach Resort
** Shift is from 11:00 pm - 7:00 am **
This position is responsible for friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors. Responsible for all front desk duties during the night shift including (but are not limited to) making reservations, registering guests, processing cash/credit card transactions, and end of day reporting. Candidates must be able to interact with guests in a courteous and efficient manner, possess high levels of attention to detail, and maintain high standards of guest service at all times. May perform Concierge/Bell Person and Night Audit duties as necessary. Previous hotel guest services experience is preferred. Must be able to stand, walk, stoop/bend, squat, sit, reach with arms, have finger dexterity to use PC keyboard, and ability to lift up to 15 pounds on a regular basis. Flexible schedule is required including days, evenings, holidays and weekends as needed. Must be able to speak, read and write in English; Bilingual a plus.
We treat our employees like family. We are proud to say that we have employees who have worked at SunStream Hotels and Resorts over 35 years!
SunStream Hotels and Resorts proudly offers an Impressive Package of Compensation and Benefits to our Full Time team members. In addition to competitive compensation and 21 days of paid time off (including vacation time, sick days and holidays) which increases with length of employment. Eligible employees receive, health care benefits such as medical, vision, and dental, as well as a retirement plan with 3% company match and complimentary Basic Life Insurance. Discounts on hotels, attractions, restaurants, family and friends SunStream food & lodging, educational assistance and much more are also offered to all team members.
