Management Assistant

Job Overview:

The purpose of the position is to assist management with the day‐to‐day functions of the property and the functions of the management team.

Duties & Responsibilities

· Cooperating with the management team.

· Management of the office as required by the general manager.

· Ensure that all office assigned work is carried out in a timely and accurate manner.

· Setting an example for team members of commitment.

· Interacting and cooperating with all members of the association.

· Support the day-to-day operation as needed of the front desk, housekeeping, and maintenance teams under the supervision of the general manager.

· Prepare reports as needed.

· Reports in an effective and timely manner any problems or issues to the general manager.

· Communicate with owners, renters, and staff, and assists as needed.

· Addresses and promptly resolves questions, requests, and complaints from owners and renters as needed.

· Proactive with recognizing and reporting any potential safety hazards in the building.

· Investigate, report, and respond to all property incidents that are employee, renters and guest related.

· Creating/follow up on work orders for maintenance or housekeeping based on operational requirements.

· Respond directly and immediately to property-related issues as they arise.

· Procure, when necessary, materials or services for housekeeping, and maintenance.

· Manage and organize records in the server as needed.

· Other duties as assigned by General Manager.

Job Requirements:

· Must be detail oriented and have excellent organizational and time management skills.

· Exhibits solid verbal and written communication skills.

· Must be able to convey information and ideas clearly.

· Must be effective at listening to, understanding, and clarifying the concerns and issues raised by

owners, renters, and coworkers.

· Possesses ability to calmly resolve disputes or complaints.

· Maintain high standards of personal appearance and grooming, which include wearing the proper attire when working.

· Always remain readily accessible to owners, guests, and employees.

· Maintain regular attendance in compliance with the Suntide III Condominiums standards, as required

by scheduling, which may vary according to the needs of the property.

· Must have the ability to deal effectively and interact well with the owners, renters, and staff.

· Must have exceptional detail in follow-up.

· Maintain effective communications between the property management and owners, renters, staff, and vendors by using professional verbal and written etiquette.

· Must be able to work well under pressure.

· Must be effective in handling problems in the workplace, including anticipating, preventing,

identifying, and solving problems, as necessary.

· Must display exemplary examples for staff.

· Must be able to accurately follow instructions, both verbally and written

· Must always ensure to be a team player.

· Must have a passion for creating an exceptional experience for all guests.

· Capable of performing work in varied conditions.

· Perform other property-related duties as required.

Competencies:

· . Speaks clearly in conversations and interactions with others.

· . Has the ability to express oneself clearly in business writing.

· Integrity. Shares complete and accurate information, maintains confidentiality, meets own commitments, and adheres to internal policies and procedures.

· . Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· . Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

· . Understands workplans and association perspectives, recognizing and effectively balancing the interests and needs.

· . Able to identify and separate out the key components of problems and situations; can generate a range of creative solutions, evaluate them, and choose the most appropriate option.

· . Has the ability to demonstrate support for innovation and for organizational changes needed to improve the association’s operation effectiveness.

· . Has the ability to get more done in less time, even when time is tight, and pressures are high; prioritizes to achieve maximum productivity.

· . As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.

· . Has the ability to focus efforts on the desired goals and results, and meeting or exceeding them.

· . Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 33 – 40 per week

Shift:

• Day shift
• Evening shift

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• South Padre Island, TX 78597 (Required)

Work Location: In person

Salary : $16 - $19