Supervisor: Medical Receptionist

Salary: 35,000 - 37,000 yearly

Education:

High School Diploma or GED required

Management Experience required

Medical Experience required

Medical Terminology Knowledge preferred

Responsibilities:

• Direct, supervise, and evaluate work activities of medical receptionist team
• Respond to any questions or issues that the patients, providers or administration have with issues at the front desk.
• Plan, develop, and implement new policies and procedures in department area
• Attend weekly management meetings and update on issues/positives in the department
• Establish work schedules and assignments for staff.
• Work alongside a coordinator who will be the 2nd in command at reception to be your back up whenever you are a not in the office.
• Interview potential candidates for the medical reception and call center area
• Transmit information or documents to customers and employees, using a computer, mail, or facsimile machine.
• Hear and resolve complaints from customers, employees, or the public
• Perform various administrative or clerical functions such as maintaining records and inventory
• Answering telephones
• Helping Reception with any and all duties

Abilities:

• High-level of multi-tasking
• Time management skills
• Team player
• Creativity and ingenuity
• Personable

Physical Requirements:

• Requires full range of body motion including handling and lifting of patients, manual and finger dexterity, and hand-eye coordination.
• Requires standing, walking, and sitting for extensive periods of time
• Occasionally lifts and carries items weighing up to fifty (50) pounds
• Requires corrected vision, hearing, and speech within normal ranges
• Requires working under stressful conditions and sometimes irregular hours
• Potential contact with bloodborne pathogens, bodily secretions, etc.

About Suntree Internal Medicine:

We are a large private internal medicine practice located in Melbourne, Florida. We are an equal opportunity employer and we believe that education and training are a key part of success. Our values are to bring Sincerity, Inspiration, and Mastery into the workplace. We offer benefits, paid time off, and holidays after the 90-day probation period review. A level 2 background screening is required prior to employment. The cost of this will be reimbursed to you after 90 days of employment.