Branch Manager (Cañon City)

Overview

We are seeking an experienced and dynamic Branch Manager to oversee the operations of our Cañon City branch office. The Branch Manager will be responsible for delivering exceptional service to members, managing branch staff, and ensuring all financial transactions, loan applications, and new accounts are processed efficiently. This role requires strong leadership, excellent problem-solving skills, and the ability to meet branch growth goals, including membership, deposits, business accounts, and loans.

The Branch Manager will also work alongside the loan department in achieving production and compliance targets. In addition to staff development, the position requires building relationships with small businesses, maintaining a cross-selling environment, and ensuring that the branch operates in compliance with federal regulations and internal controls.

Essential Duties

1. Maintain a highly motivated, well-trained staff, maintaining effective employee relations. Create a positive culture for employees and members.

2. Open new accounts and conduct loan interviews. Process, approve and/or close loans within delegated authority.

3. Monitor branch activity, including number of transactions, volume, teller errors, loan volume, sales volume, and new accounts. Ensure the delivery of a consistent professional service.

4. Create and maintain a cross-selling environment within the branch. Train employees to maximize opportunities to sell products. Ensure branch growth and individual employee sales goals are met.

5. Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.

6. Assist staff and members in solving complex account problems.

7. Schedule adequate staff to ensure efficient branch operation.

8. Develop relationships with small businesses to open new business deposit accounts.

9. Assist Human Resources in hiring needs for the branch. Ensuring the staff is adequately staffed with quality employees.

10. Work with quality assurance to ensure compliance with internal controls and address audit issues.

11. Evaluate the job performance of branch office staff to ensure quality of work and service to members.

12. Manage the security and safety of the branch. Ensure compliance with security procedures. Review and recommend changes. Ensure staff receives on-going security and robbery training.

13. Apply and evaluate policies and procedures for the branch. Ensure the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.

14. Responsible for facilities management including regular maintenance and repairs. Maintain the appearance of the branch to ensure a welcoming environment for members and employees.

15. Other duties as assigned.

Qualifications

High school diploma required with three-years or more in financial services/lending.

• Excellent verbal and written communication skills.
• Excellent personal and professional leadership skills.
• Effective communication and problem-solving skills.
• Personal and professional leadership skills.
• Excellent reading, writing, grammar, and intermediate math skills.
• Proficient in using Microsoft Office products or similar software programs.
• Maintain existing or obtain new notary designation.
• Maintain existing or obtain new NMLS certification.

Compensation

$55,000-$65,000 per year

(Plus incentives)

Medical

Dental

Vision

Life

EAP

LTD

BTA

401k

If you're a motivated, experienced leader who thrives in a dynamic environment and is passionate about providing exceptional service, we encourage you to apply today! Join our team and play a key role in driving branch growth, supporting your staff, and making a positive impact on our members' financial well-being. We look forward in you join the SunWest Family today !

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Cañon City, CO 81212 (Required)

Ability to Relocate:

• Cañon City, CO 81212: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000