What are the responsibilities and job description for the Office Manager - IT Department position at SUNY College of Optometry?
The State University of New York College of Optometry is seeking an IT Office Manager to provide a broad range of administrative and support services for the Chief Information Officer (CIO) and the Office of Information Technology Services (ITS). The ideal candidate must be a detail-oriented self-starter, possessing strong organizational skills, exceptional verbal and written communication, and interpersonal and high-level customer service skills for interacting with faculty, staff, and students. The individual must be able to work independently, as well as in a team environment, multi-task, exercise good judgment, prioritize assignments effectively to meet deadlines, and work under pressure in a fast-paced setting.
Responsibilities:
- Manage daily ITS operations and support the administrative needs of the CIO and ITS, and ensure the smooth and timely execution of office workflow, events, and high-level customer service.
- Serve as administrative liaison between the CIO and other offices within the College, as well as a variety of internal and external stakeholders to ensure concise and effective communications.
- Assist with the planning, organizing, and coordination of meetings, projects, and events.
- Prepare and distribute meeting agendas, meeting minutes, and other related meeting materials, many of which are related to information security and confidential in nature.
- Maintain calendars, schedule meetings, appointments, room reservations, and travel arrangements.
- Provide support for budget tracking and resource management with a high level of detail and accuracy.
- Prepare and submit purchase requisitions, process invoices and reimbursements, timesheets, and other similar activities.
- Update ITS policies, procedures, standards, guidelines, and other departmental documentation.
- Produce statistical and administrative reports.
- Maintain ITS inventory supply levels.
- Other duties as requested and assigned.
Key Skills:
- Ability to maintain confidentiality and handle all sensitive information with discretion and care.
- Ability to anticipate, assess, and proactively troubleshoot challenges that may arise.
- Ability to problem solve and take initiative.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Ability to complete tasks in a consistent and timely manner.
- Ability to manage schedules, files, and office operations efficiently.
- Detail-orientated.
- Excellent organizational and time management skills.
- Adaptability and willingness to learn new technologies.
Minimum Qualifications:
- Associate's degree with relevant experience.
- Minimum of 2-3 years’ experience in office administration.
- Basic understanding of IT terminology and systems.
- Experience with ticket management systems (ServiceNow, Jira, or similar).
- Knowledge of video conferencing platforms (Zoom, Teams, etc.)
Preferred Qualifications:
- Bachelor’s Degree.
- Office administration in higher education or the IT department.
- Basic troubleshooting abilities for common IT issues.
The salary range is $60,000 to $70,000, and there is also a generous benefits package. 15 days of annual leave to start and 13 paid holidays per year. We are a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program. View our Benefits at Glance.
Click here to apply on the College’s website
Application deadline is Thursday, May 8, 2025, but will remain open until the position is filled.
The State University of New York College of Optometry is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.
To view the College’s Annual Security Report, visit https://www.sunyopt.edu/?s=annual security report
About SUNY College of Optometry:
The State University of New York College of Optometry advances visual health and patient care through leadership in education, research and service.More than a half century ago a group of dedicated optometrists and benefactors came together to create an institution that would support optometric education, vision science research and extend quality vision care to all New Yorkers and the surrounding community. The State University of New York College of Optometry evolved from this mission.Since we opened our doors to our first class of students in 1971, the College has grown to become one of the leading optometric education and vision research centers in the world. The College houses the University Eye Center — one of the largest outpatient vision care clinics in the country—and engages in cutting edge research that is helping to shape the future of optometric care.
Salary : $60,000 - $70,000
