What are the responsibilities and job description for the Support Engineer position at Supabase, Inc.?
A company is looking for a Support Engineer (EMEA) to provide developer support for users experiencing issues or seeking guidance.Key ResponsibilitiesProvide timely responses to support cases across various topics, including billing and implementation questionsTriage support cases and direct users to relevant resources or escalate issues as neededMonitor feedback channels and identify opportunities for improving support efficiency through internal toolingRequired Qualifications3 years of experience in customer support, specifically providing developer support to technical customersProficiency in SQL, preferably PostgreSQL, with comfort in complex queriesExperience with Linux / Unix operating systems and command line usageFamiliarity with GitHub Issues and DiscussionsBonus : Knowledge of JavaScript frameworks like React, Vue, or Svelte, and experience with Node.js
