What are the responsibilities and job description for the Hotel Night Auditor position at Super 8 by Wyndham Tulsa?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring smooth operations during the night shift, providing exceptional customer service to guests, and maintaining accurate financial records. This position is ideal for individuals who thrive in a dynamic environment and possess strong communication skills.
Duties
- Perform nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies.
- Manage front desk operations, including check-ins and check-outs, while providing excellent guest relations.
- Handle phone systems efficiently, addressing guest inquiries and resolving issues promptly.
- Prepare daily financial reports and summaries for management review.
- Maintain a clean and organized front desk area, ensuring a welcoming environment for guests.
- Assist guests with special requests or concerns, demonstrating outstanding customer service skills.
- Collaborate with other departments to ensure seamless communication and service delivery throughout the hotel.
Qualifications
- Previous experience in hospitality management or a hotel environment is preferred.
- Familiarity with night audit procedures and front desk operations is advantageous.
- Strong customer service skills with the ability to engage positively with guests from diverse backgrounds.
- Proficiency in using phone systems and hotel management software.
- Bilingual or multilingual capabilities are a plus, enhancing guest relations and communication.
- Excellent attention to detail and organizational skills to manage multiple tasks effectively.
- Ability to work independently during night shifts while maintaining professionalism at all times.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift!
Job Types: Full-time, Part-time
Pay: $12.00 - $12.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Tulsa, OK 74107 (Required)
Ability to Relocate:
- Tulsa, OK 74107: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13