What are the responsibilities and job description for the Front Desk Agent position at Super 8 by Wyndham?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, proficiency in various software applications, and the ability to manage multiple tasks efficiently.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage phone systems to handle incoming calls, direct inquiries, and take messages as necessary.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Utilize Google Suite for scheduling appointments, managing calendars, and creating documents.
- Support financial operations using QuickBooks for invoicing and payment processing.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Handle customer inquiries and resolve issues promptly to ensure satisfaction.
- Assist with administrative tasks as needed, including filing and correspondence.
- Provide bilingual support when necessary to accommodate diverse clientele.
Requirements
- Proven experience in customer service or as a receptionist is preferred.
- Strong organizational skills with the ability to manage time effectively in a fast-paced environment.
- Proficiency in using phone systems and data entry software is essential.
- Familiarity with QuickBooks is a plus but not required; training may be provided.
- Excellent communication skills, both verbal and written; bilingual candidates are encouraged to apply.
- Ability to type efficiently while managing multiple tasks simultaneously.
- A positive attitude with a commitment to providing outstanding service to clients and visitors.
Join our team as a Front Desk Agent where your contributions will be valued, and you will play an essential role in creating a positive experience for everyone who walks through our doors!
Job Type: Full-time
Pay: $10.00 - $10.50 per hour
Expected hours: No less than 40 per week
Schedule:
- 8 hour shift
- Evening shift
Ability to Commute:
- El Paso, TX 79915 (Required)
Ability to Relocate:
- El Paso, TX 79915: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11
