What are the responsibilities and job description for the Front Desk Receptionist/Night Auditor position at Super 8 by Wyndham?
Job Summary: We are seeking a friendly and professional Front Desk Receptionist to join our team. The Front Desk Receptionist will be responsible for ensuring a high level of customer service for all guests, as well as handling administrative tasks such as check-ins, check-outs, and responding to guest inquiries during the busy weekend periods. The ideal candidate will be a detail-oriented team player with excellent communication skills, and a positive attitude.
Job Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using hotel reservation system
- Answer and respond to guest inquiries via phone and in person
- Ensure accurate billing and payment processes for guests
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
- Collaborate with other hotel staff to ensure guest satisfaction
Job Type: Full-time
Pay: $12.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $13
