What are the responsibilities and job description for the Front Desk Agent position at Super 8 - Centerville?
The Super 8 in Centerville is now hiring for a full time or part time Front Desk Agent!
Join our team to work in an environment that is fun and rewarding! Our friendly Front Desk Agents provide attentive and courteous service, all while ensuring hotel goals and standards are met.
Responsibilities:
- Greet and interact with guests in a warm, friendly and professional manner
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Work in cooperation with other departments to ensure a positive guest experience
- Use computer system to make reservations, check-in and check-out hotel guests, process payments
- Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
- Ensure guest and hotel safety by knowing all safety, security and emergency procedures
- Perform all other related duties as assigned
What can you look forward too?
- Fun and supportive environment
- Opportunities for overtime pay
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
- Weekends only
Work Location: In person
