What are the responsibilities and job description for the Front Desk Receptionist position at SUPER 8 KOKOMO?
Super 8 - Kokomois seeking an experienced individual to fill a part time front desk receptionist position.
The ideal individual to fill this position has the ability to use basic computer functions, use the multiline phone system, handle cash, manage guest requests, keep all public spaces clean, and help with other tasks, as requested.
Front desk receptionists oversee many aspects of the guests stay including check in, check out, processing the guest’s payment, assisting with guest requests, and helping provide a quiet and comfortable experience.
Below are additional responsibilities that a front desk associate:
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Enforce the hotel’s policies and procedures
- Take payment from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Arrange specialized services for VIP customers
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 8 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $11 - $12