What are the responsibilities and job description for the Front Desk Associate position at Super 8 Motel?
Position: Front Desk Agent
Employment: Part- Time/ Full-Time
4 Days Various Shifts- Please Be Flexible
Also cover when needed
MUST be reliable, on time for all shifts, and a team player!
Great environment, friendly co- workers, and room for growth.
Software Used: SABRE
MUST have experience in: Accounting/Auditing/Exceptional Customer Skills
GENERAL REQUIREMENTS: Knowledge of Computers, Knowledge in Math/Accounting, Excellent Customer Service and Communication Skills, Ability to Work in a Professional Environment, Multi-Tasker and Reliable, On Time and Punctual.
Essential Functions Include But Not Limited To The Following:
- Greets, registers, and assigns rooms to guests
- Promptness and timeliness is a must
- Issues room key to guest
- Answer multiple telephone calls and sets up guests' wake-up calls
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
- Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed
- Computes bill, collects payment, and makes change for guests
- Makes and confirms reservations
- Posts charges such as room, pets, extras to guest folio
- Checks out guests and inquiries about their stay
- Actively builds awareness of the Brand to guests
-Understanding Reports
-Pays attention to details
-Includes detail notes in all work
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Attends meetings and training as requested.
- Other duties may be assigned based on company needs.
Please provide your resume and attach it to your response via email. We look forward to meeting you!
Give us a call to set up an interview: 775-883-7800: leave name, number and email.
Thank you
Hiring Manager
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $16
