What are the responsibilities and job description for the Night Auditor position at Super 8 Platteville?
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out, answering inquiries, and ensuring a smooth and pleasant experience during their stay.
Duties:
- Greet guests with a warm and welcoming demeanor
- Assist guests with check-in and check-out procedures
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints promptly
- Maintain accurate guest records and handle cash transactions
- Operate phone systems and direct calls to the appropriate department or staff member
- Assist with night audit duties as required
- Ensure the front desk area is clean, organized, and well-presented
Skills:
- Excellent customer service skills with a friendly and approachable attitude
- Strong communication skills, both verbal and written
- Proficient in using phone systems and handling inquiries professionally
- Attention to detail and ability to multitask in a fast-paced environment
- Professional phone etiquette and strong problem-solving abilities
Requirements:
- Customer service is required
- Bilingual candidates are highly encouraged to apply
-Clean criminal record
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 16 per week
Benefits:
- 401(k) matching
- Employee discount
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- Nights as needed
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
People with a criminal record are encouraged to apply
Shift availability:
- Overnight Shift (Preferred)
Ability to Commute:
- Platteville, WI 53818 (Required)
Ability to Relocate:
- Platteville, WI 53818: Relocate before starting work (Required)
Work Location: In person
Salary : $15