What are the responsibilities and job description for the Housekeeper position at Super 8 - Roseburg?
Housekeeper
FLSA Status: Non-Exempt
Department: Housekeeping
Job Summary
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Job Duties & Functions
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Onya Hospitality, LLC standards as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Always comply with Onya Hospitality, LLC standards and regulations to encourage safe and efficient hotel operations.
- Thoroughly clean and restock the required number of guest rooms per shift.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
Benefits
WYNDHAM Hotels
Benefits for Hourly Team Members
You are a valued asset, and we strive to let you know it. All benefits are available post the introductory period of 90 days.
Full-Time associates (30 hours/week)
- Paid Time Off (PTO), per State accrual policy.
- Paid Vacation per company policy, after one (1) year of service.
- Eligibility for Employer offered Medical, Dental and Vision.
- Wyndham Hotels team member discount on stays.
- On-Site training of safety and necessary software's.
Part-Time associates (less than 30 hours/week)
- Paid Time Off (PTO) per State requirements.
- Wyndham Hotels team member discount on stays.
- On-Site training of safety and necessary software's.
Benefits for Salaried Team Members, outside of General Manager.
You are a valued asset, and we strive to let you know it. All benefits are available post the introductory period of 90 days.
Full-Time associates (30 hours/week)
- Paid Vacation per company policy, front loaded.
- Eligibility for Employer offered Medical, Dental and Vision.
- Wyndham Hotels team member discount on stays.
- On-Site training of safety and necessary software's.
Education & Experience
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.