What are the responsibilities and job description for the Front Desk Associate position at Super 8 Ticonderoga?
- * Perform all check-in and check-out tasks*
- Processing cash or credit card payments
- * Manage online and over the phone reservations *
- Answer any questions guests have
- * Respond to guests requests, and or complaints in a timely and professional manner *
- * Responds to guest inquiries and requests in a timely, friendly, and efficient manner *
- * Excellent communication and organizational skills *
- Make recommendations for activities and restaurants
- * Provide information about our hotel, available rooms, rates and amenities *
- Do laundry
- Work on day to day cleaning
- Keep the lobby area, breakfast room, and coffee station clean and stocked
- Maintain a clean and neat front desk area
Hotel Qualifications / Skills:
- Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- Energy Level
- Thoroughness
- Professionalism
Job Type: Part-time
Pay: From $15.50 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Ticonderoga, NY 12883: Relocate before starting work (Required)
Work Location: In person
Salary : $16