What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Super 8?
Company Overview
Super 8 Worldwide is the largest budget hotel chain globally, offering affordable accommodations across the United States, Canada, and China. As a subsidiary of Wyndham Worldwide, we are committed to providing exceptional service and value to our guests.
Summary
We are seeking a Front Desk Agent to join our team at Super 8 Motels. In this role, you will be the first point of contact for our guests, ensuring a welcoming and efficient check-in experience. Your contributions will be vital in maintaining our reputation for outstanding customer service.
Responsibilities
- Greet guests upon arrival and assist with check-in procedures.
- Manage reservations and handle guest inquiries efficiently.
- Provide information about hotel amenities and local attractions.
- Assist with night audits and ensure accurate billing processes.
- Maintain a clean and organized front desk area.
- Handle guest complaints with professionalism and resolve issues promptly.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
Requirements
- Previous experience in hospitality or front desk operations preferred.
- Strong communication skills and excellent phone etiquette.
- Ability to multitask in a fast-paced environment.
- Familiarity with hotel management software is a plus.
- Customer service-oriented attitude with a friendly demeanor.
If you are passionate about providing exceptional guest experiences and want to be part of a dynamic team at Super 8 Motels, we invite you to apply today!
Job Types: Full-time, Part-time
Pay: $16.49 - $17.32 per hour
Expected hours: 80 per week
Schedule:
- 8 hour shift
- Evening shift
- Overnight shift
Work Location: In person
Salary : $16 - $17
