What are the responsibilities and job description for the HubSpot Specialist position at Super-Sod?
WHY JOIN SUPER-SOD?
Super-Sod is an organization that has a 70-year reputation for outstanding leadership, innovation, and expertise. Our employees use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services and products in the industry. With your active involvement, creativity, and support, Super-Sod will continue to achieve its goals.
Super-Sod offers a welcoming environment to both our customers and employees. Our teams work highly collaboratively and are proud of the dynamic culture which cultivates company-wide growth and teamwork. Super-Sod employees stand out as being industry professionals who offer knowledge, experience, and a passion to serve.
In turn, the Company provides our family of employees' competitive wage and benefit offerings to ensure their needs are exceeded and their own families are provided for. In addition to numerous awards for quality products, Super-Sod is honored to be consecutively named a Top Workplace by the Atlanta Journal Constitution year after year.
In addition to good working conditions and competitive pay, it is Super-Sod's policy to provide a combination of supplemental benefits to all eligible employees. In keeping with this goal, each benefit program has been carefully devised. These benefits include flexible paid time-off, such as vacations and holidays, as well as comprehensive and innovative health and wellness plans that include products like medical, dental, vision, HSA, and supplemental life, accident, hospital, and critical illness.
We are constantly studying and evaluating our benefit programs and policies to better meet present and future requirements. These policies have been developed over the years and continue to be refined to keep up with changing times and needs.
Are you a HubSpot power-user who loves turning complex challenges into smart, scalable solutions?
As the Super-Sod HubSpot Specialist, you'll play a vital role in driving business success by configuring and customizing the HubSpot platform to support efficient sales workflows, optimize lead management, and enable data-driven decision-making. Acting as the go-to expert between the Sales Hub, CRM platform, and internal cross-functioning teams, you'll manage user access, build automations, and fine-tune workflows to maximize impact. This isn't a customer-facing role—but your behind-the-scenes collaboration will empower sales teams, improve system performance, and help the business thrive through clean data and streamlined processes.
If this sounds like you, please apply now!
Required Experience
- 4 years of professional experience, ideally in sales software support, implementation, presales, or site admin experience in HubSpot.
- 3 years of technical experience optimizing systems to improve efficiency and solve complex challenges.
- Understanding of sales lifecycles and sales team operations.
- Strong technical aptitude with experience managing HubSpot CRM, automation workflows and 3rd party integrations, including ERP integrations.
- Experienced with team enablement and training.
- Skilled in communicating complex technical information to non-technical audiences.
- Excellent written and verbal communication skills.
- Strong ability to prioritize tasks, manage multiple projects, and collaborate across teams.
- Must be 19 years of age or older.
- Pre-employment background check, MVR and drug screening required.
- Clean driving record with no major or excessive violations within the previous 3 years
Required Education and Certifications
- BA/BS degree or equivalent working experience.
- HubSpot Sales Software and Marketing Software Certifications.
Location: This is an in-office position at our Charleston Headquarters with the potential for hybrid work 1-2 days per week.
Travel
This position requires 25% travel time.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Optimize HubSpot for Sales: Configure and customize HubSpot CRM to support efficient sales workflows, lead management, pipeline tracking, and automation.
- Support Sales Teams: Collaborate closely with sales representatives to ensure they have the right tools, reports, and automation to close deals quickly and efficiently. This includes Outside Sales, Inside Sales and Call Center Reps.
- Automate Lead Management: Develop and implement lead nurturing workflows, scoring mechanisms, and smooth transitions between marketing and sales teams.
- CRM Administration and Management: New user setup, building dashboards and maintain organized, up-to-date sales data, segmentations, and reporting to ensure clean and accurate information.
- User training and documentation for system-defined processes
- Troubleshoot and support for HubSpot (manage vendor support)
- Sales Attribution & Reporting: Create dashboards and reports that track lead sources, sales performance, and revenue impact to provide actionable insights.
- Manage Sales Data and Analytics in HubSpot: Analytical Thinker: interpret data, generate insights, and present strategies to boost sales performance.
- Campaign Support: Assist in the execution of sales-driven campaigns, including email automation, follow-up sequences, and prospecting efforts.
- Integrate Tech Stack: Ensure seamless integration between HubSpot and other tools within our sales and operational tech stack, such as Zapier.
- Process Improvement: Continuously analyze and refine HubSpot workflows, automations, and processes to optimize efficiency and support growth. Build structured workflows, automate processes, and create clear reporting systems to improve operational efficiency.
- Collaborate Cross-Functionally: Work alongside leadership to align HubSpot strategies with business goals, ensuring a unified approach to sales success.
Competencies
- HubSpot Subject Matter Expert: You have extensive knowledge of HubSpot Sales Hub and CRM functionality.
- Technical problem-solving skills, especially with configuring systems to work smarter, not harder, and enjoy solving complex challenges.
- Sales-Minded: You understand the needs and challenges of sales teams and are adept at building solutions that drive success.
- Analytical Thinker: You have the ability to interpret data, generate insights, and turn them into actionable strategies to boost sales performance.
- Process-Oriented: You excel at structuring workflows, automating processes, and creating clear reporting systems to improve operational efficiency.
- Self-Starter: You are proactive, able to identify opportunities for improvement, and can work independently to implement solutions.
Supervisory Responsibility
System Admin, responsible for managing overall performance of the Company's CRM dashboard, ensuring smooth integration of new technologies, and training/supporting marketing & sales team on using these tools.
Work Environment
This job operates in a professional office and, in some cases, from a remote offsite location. This role routinely uses standard office equipment such as computers, phones, photocopiers, and digital e-file systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is primarily sedentary but will occasionally be required to stand or balance when conducting onsite troubleshooting, as well as use hands and fingers to handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. This employee requires full range of motion of arms and legs and requires movement and use of limbs; this position requires good manual dexterity and coordination. This position requires the ability to occasionally lift office products and supplies weighing up to 50 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours can change at the discretion of the CTO; though typical hours of work are Monday through Friday, 8 a.m. to 5 p.m. Some weekend and evening hours will be necessary to accommodate any issues that might arise.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
