What are the responsibilities and job description for the Dealer Sales and Support position at SuperATV?
Job Summary
At SuperATV we are working to WOW our customers with innovative, race-tested products and world class customer service. Currently, we have an opportunity for a Dealer Sales and Support to assist with the day to day operations of the dealer sales group. This critical role will help continue SuperATV’s growth and impact in the off-roading industry.
Primary Duties
Qualified candidates will have experience with a call center environment, will be customer service oriented, having excellent leadership, communication, problem solving, and analytical skills are critical. Occasional overnight travel is required.
Education / Experience
Two years of previous sales experience, is preferred.
#SuperATV
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com
At SuperATV we are working to WOW our customers with innovative, race-tested products and world class customer service. Currently, we have an opportunity for a Dealer Sales and Support to assist with the day to day operations of the dealer sales group. This critical role will help continue SuperATV’s growth and impact in the off-roading industry.
Primary Duties
- Support the dealer sales team and other internal sales team members with technical questions.
- Manage dealer sales emails and respond to those emails in a timely manner.
- Supporting inbound dealer sales phone calls in a timely manner.
- Provide top notch customer service to the dealer network.
- Identifying MAP (minimum advertised price) policy violations and address those violations with the dealers.
- Support dealer sales team as needed when the team is travelling.
- Support dealer sales team with processing bulk dealer orders.
- Attend shows and events to represent the company as needed.
Qualified candidates will have experience with a call center environment, will be customer service oriented, having excellent leadership, communication, problem solving, and analytical skills are critical. Occasional overnight travel is required.
Education / Experience
Two years of previous sales experience, is preferred.
#SuperATV
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com
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