What are the responsibilities and job description for the Salon Assistant Manager position at Supercuts?
About the position
Supercuts is one of the industry's most recognized salon brands, dedicated to providing outstanding development and training for its stylists, with a special emphasis on technical skills. The company has established a clear career path for those who wish to grow their careers, offering competitive wages and outstanding benefits. Supercuts is committed to the success of every stylist, ensuring they receive intensive training, attend regular seminars, and are recertified annually to stay ahead of industry trends. Ongoing training and education are a focus at Supercuts, and stylists are compensated for attending these sessions, making them among the most skilled and confident in the industry. The Assistant Manager plays a crucial role in supporting the Salon Manager, who is responsible for all facets of salon operations. This position provides leadership and tools for staff to help them increase their clientele and enhance business performance. The Assistant Manager is also responsible for delivering all hair care services offered by Supercuts, ensuring the highest quality of guest service standards and salon profitability. This role involves providing guests with excellent service, conducting quality consultations, and ensuring that clients can replicate their desired looks at home. The Assistant Manager must possess a current cosmetology or barber license and a manager license as required by state or provincial regulations. They should be able to work a flexible schedule, including evenings and weekends, and must excel in providing exceptional guest service. Administrative tasks such as completing schedules, managing transactions, and performing light housekeeping duties are also part of the role. The Assistant Manager is expected to resolve guest issues effectively and lead and develop a team, fostering a positive work environment while training staff on both business and technical competencies.
Responsibilities
- Support the Salon Manager in all facets of salon operations.
- Provide leadership and tools for staff to increase clientele and business.
- Deliver all hair care services offered by Supercuts.
- Ensure the highest quality of guest service standards and salon profitability.
- Conduct quality consultations with guests to understand their needs.
- Perform administrative tasks such as scheduling and managing transactions.
- Resolve guest issues effectively and efficiently.
- Lead and develop a team, creating a positive work environment.
Requirements
Nice-to-haves
Benefits
From Supercuts.com :
Minimal Qualifications :
Physical Requirements :
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively “Regis”). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners / operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
