Head of Account Management

Who we are:

Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™

Supergoop! Is hiring for an experienced sales executive with a deep understanding of Sephora, Ulta and Amazon to join us as a AVP, Head of Accounts to support all our channels of trade including Sephora, Ulta, Nordstrom, Blue Mercury, Amazon and independents. Using your extensive experience in sales planning, you will lead the short to medium-term planning of core and new products, sets, promotional planning, and marketing strategy. Reporting directly to the SVP, GM, North America, you will lead a team of 4 with 2 direct reports that oversee our key accounts. You will also collaborate with cross functional partners such as operations, retail marketing, field sales, education & finance teams, to support ideation, account vision, and building blocks. This position will allow you to drive and deliver a sustainable growth plan for the brand, as well as driving day to day execution on Sephora and Ulta. In addition to managing both retail sales and net sales targets on a monthly, quarterly and annual basis.

Key Roles And Responsibilities

Strategic responsibilities

• Deep understanding of Sephora, Ulta, Amazon and local market nuances to help set overall account plan that guides category priorities, marketing campaigns, assortment, merchandising, promos/GWP/sets, events and all other parts of the business.
• Experience with leading and developing a high functioning team
• Develops full calendar of tailored activities for retailer and retailer.com, leveraging overall brand category and marketing objectives and maximizes resources between B&M and .com
• Provides guidance to sales planning and demand planning to negotiate seasonal stock & sales plans with a focus on Sephora, Ulta and Amazon. Works hands on with internal and retailer teams to drive orders and hit net sales targets.
• Lockstep collaboration across retail marketing, field and education leaders to create a seamless omni-channel experience.
• Collaborates with retailer’s ecommerce leads to drive retailer.com success
• Leads weekly sales analysis and presents to GM/NA team weekly. Provides in depth findings and recommendations for next steps to deliver growth.
• Partners with Sales Planning to build SIOP inputs monthly including latest estimate sale projections by account by franchise and full ongoing “risk and opportunity” assessment.
  
  
  

Retailer Seasonal Plans

• Provides guidance to planner in development of seasonal stock & sales plan
• Oversees the monthly stock & sales plan negotiation process, providing guidance to demand planning; develops high-level monthly re-projections and investment/disinvestment strategies by SKU/category
  
  
  

Marketing responsibilities

• Partners with retail marketing 1) to ensure strong visual presence in store, in local market and on retailer.com (e.g., onsite exposure, outposts, direct mail, merchandising). 2) advertising spend for account. 3) Identifying opportunities to maximize marketing ROI and targeting efficiencies
  
  
  

Annual Budgets/LRP

• Support the 3-year LRP and Annual budget process through developing the following, with guidance from Sales Planning
• Develop brand estimates for door closings and openings
• Develop or contribute significantly to Account level Retail, Gross Shipments, returns and other financial estimates for total brand with Finance, GM and Marketing
  
  
  

Structure

• Is strongly connected to both the Account team and the NY office
• Leads a team of 4 with 2 direct reports
• Focuses 40% of time on tactical/execution and strategy of seasonal planning (6-18 months) and 60% of time on implementation (less than 6 months)
  
  
  

Job Qualifications

• 10 years of relevant work experience - with a deep knowledge of both Ulta and Sephora
• Strong relationship builder; strong interpersonal skills and team leader
• Strong ability to collaborate with cross functional partners
• Strong negotiation, presentation, and communication skills
• Superior analytical skills and sound business and financial judgment
• Extensive business experience (i.e., P&L management, main drivers of business, savvy with standard business analyses)
• Strong excel, word, and powerpoint skills
• Self-starter, adept at problem solving
• Team player
  
  
  

Salary range: $175k - $225/year based on candidate experience and qualifications

Supergoop! shines bright for you and offers US based full-time employees:

• Comprehensive Health Benefits
• Generous Paid Time Off Policy
• 401k with Company Match
• Product Discounts
• Employee Referral Program
• Company and Team Off-Sites
  
  
  

EEO Statement:

Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement:

The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.