What are the responsibilities and job description for the Agronomy Customer Service Rep position at Superior Ag?
Job Summary:
The Agronomy Custom Service Rep provides Superior Ag’s Agronomy locations customer service and clerical assistance by performing the following duties.
Duties/Responsibilities:
- Ensures accurate information is entered into accounting system for customer orders, invoicing, and inventory receivers.
- Responsible for walk-in and call in customer orders and questions.
- Weigh incoming and outgoing loads
- Ensure all customer orders are sent for production and distribution.
- Prepares daily bank deposit in accordance with Superior Ag policies. This includes checking daily receipts against actual cash and entering deposit correctly in Superior Ag’s accounting system.
- Responsible for incoming and outgoing mail.
- Keeps the office and work area clean.
- May makes occasional deliveries to other locations.
- Produces month-end and year-end reports from Superior Ag’s accounting system as needed.
- Ensures supervisor is aware of operational, customer, vendors, or employee issues that may arise.
- Performs additional tasks that may be required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Requirements
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Supports Superior Ag Resources Co-op’s (SAR) stated Vision, Mission, and Business Values.
- Projects a positive attitude and image to customers and employee.
- Read and follow company employee policies.
- Proficient in Microsoft Office Suite or related software.
- Organized with attention to detail.
- Works well under pressure and deadlines; ability to multitask.
- Excellent customer service abilities.
- Thorough understanding of company policies and practices.
- Valid driver’s license.
Education and Experience:
- Associate degree in Business, Business Administration, Ag Business or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
- A background in agriculture is a plus