What are the responsibilities and job description for the Account Representative position at Superior Auto Inc?
Job Description
Job Description
We’re Here to Stay!
Are you tired of your old job? Leave it in the rearview mirror and drive your way to a new career with Superior Auto! Founded in 1975, Superior Auto Inc. is one of the nation’s largest, privately-held buy here, pay here automotive retailers with 70 locations. We are seeking an account representative who is an expert in providing superior customer service and is determined to achieve success by building professional relationships with our ever-growing customer base. Through effective communication and proactive collection efforts, account representatives are an essential part of Superior Auto’s success. If you’ve got DRIVE and you’re looking to make an impact, we’d love you to make a difference with us.
What’s In it For You?
Pay includes hourly base and incentives based on collection rates and sales performance
No Sunday or late-night retail hours. Dealerships are open 9 am-6 pm Monday-Friday and 9 am-4 pm Saturdays
The Extras Are Always Nice!
Time off with pay includes vacation, holidays, your birthday, sick and personal time.
Health, dental, and vision insurance.
401(k), with company contribution.
Company-paid life insurance.
Opportunities for professional growth such as our internal Manager in Training Program, and Superior University
Who Are We Excited About Hiring?
Professional Drive – Desire to meet and exceed collections goals and a general determination to win
Winning Attitude – Positive outlook and willingness to help others
Customer Service Champion – Experience taking great care of customers by resolving issues and maintaining regular communication
Ability to Prioritize – adjusts task lists and schedule when business needs arise
Level Headed - Ability to de-escalate and maintain personal composure when confronted with a difficult situation
Wise yet Humble - Shares ideas and concepts and while learning new ones! Coachable when approached with areas of opportunity
Team Player - Ability to work effectively in collaboration with a team to achieve goals and objectives
Effective communicator- Ability to speak and write with confidence, professionalism and competence for a wide variety of audiences, including management
The Specifics :
High school diploma or equivalent
1-2 years of customer service experience
Ability to communicate effectively
A valid state driver’s license, with limited moving violations within the last 3 years
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