What are the responsibilities and job description for the Liability Claims Manager position at Superior Construction?
Summary/Objective
Job Description
Oversees insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Ensures complete and sound claim settlements, legal reviews and investigations in accordance with company policies and procedures.
Essential Functions
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The incumbent regularly sits for long periods of time at a desk in front of a computer screen.
The employee occasionally may be required to lift, push, pull or carry objects; typically, when filing is needed.
Position Type/Expected Hours of Work
This is a full-time exempt position. This position may require long hours, and weekend work.
Travel
The role will require minimal travel.
Required Education And Experience
We are an American family-owned and operated heavy civil contractor dedicated to providing innovative solutions to help meet the nation’s growing infrastructure needs.
To be America’s preferred heavy civil contractor, expanding our markets and services while staying true to our family-oriented culture and fostering an environment where our employees can prosper.
Our Core Values
Upon hire, you will be provided with a copy of your specific job description. Please note job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
THE COMPANY RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” QUALIFIED EMPLOYEES WHO, BECAUSE OF A PHYSICAL OR MENTAL IMPAIRMENT THAT SIGNIFICANTLY LIMITS A MAJOR LIFE ACTIVITY, REQUIRE A REASONABLE ACCOMMODATION TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS POSITION SHOULD NOTIFY THEIR MANAGER OR HUMAN RESOURCES.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources.
Superior Construction provides equal opportunity employment to all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Job Description
Oversees insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Ensures complete and sound claim settlements, legal reviews and investigations in accordance with company policies and procedures.
Essential Functions
- Investigate workers’ compensation, vehicle collision, and jobsite damage claims to ensure prompt reporting, minimize losses and close claims in a timely manner.
- Coordinate on-site audits and other information requested by company insurance providers. Update insurance carrier and self-pay databases.
- Follows up periodically throughout the cycle of a claim to ensure fast processing of payment and closure.
- Create new systems and databases as needed.
- Participate In quarterly claim reviews
- Identify and report patterns and trends based on claims reported across all policies.
- Prepare claim reports for management’s review and other presentations.
- Lead and develop other employees on claims management
- Performing a Risk Assessment on current and potential risks
- Risk Reporting to board of directors and relevant department leadership
- Implementing, or aiding in the implementation of health and safety measures by providing data from insurance activity.
- Assist with the purchasing of insurance and renewal process.
- Maintaining records of insurance policies and claims
- Conducting policy and compliance audits
- Providing risk awareness trainings within the company
- Job visits to survey the inventory
- Ethical conduct
- Communication proficiency
- Process driven
- Project management
- Strong analytical and problem-solving skills
- Detail oriented
- Exceptional communication, writing and presentation skills
- Financial acumen
- Analytical skills
- Industry and market knowledge
- Insurance knowledge
- Negotiation skills
- Strategic thinking capability
- Networking ability
- Endurance to regulation
- Ability to work under stress
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The incumbent regularly sits for long periods of time at a desk in front of a computer screen.
The employee occasionally may be required to lift, push, pull or carry objects; typically, when filing is needed.
Position Type/Expected Hours of Work
This is a full-time exempt position. This position may require long hours, and weekend work.
Travel
The role will require minimal travel.
Required Education And Experience
- Bachelor's or Masters in business, negotiation or related field
- Minimum 1-3 years of experience with insurance or underwriting/risk management included or combined
- Experience in claims management a plus
- Construction industry experience preferred
- Ability to work well in a fast-paced, collaborative environment
- Must possess or be able to obtain a valid and appropriate state driver’s license prior to employment.
We are an American family-owned and operated heavy civil contractor dedicated to providing innovative solutions to help meet the nation’s growing infrastructure needs.
To be America’s preferred heavy civil contractor, expanding our markets and services while staying true to our family-oriented culture and fostering an environment where our employees can prosper.
Our Core Values
- Family
- Safety
- Integrity
- Innovation
- Commitment
- Empowerment
Upon hire, you will be provided with a copy of your specific job description. Please note job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
THE COMPANY RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” QUALIFIED EMPLOYEES WHO, BECAUSE OF A PHYSICAL OR MENTAL IMPAIRMENT THAT SIGNIFICANTLY LIMITS A MAJOR LIFE ACTIVITY, REQUIRE A REASONABLE ACCOMMODATION TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS POSITION SHOULD NOTIFY THEIR MANAGER OR HUMAN RESOURCES.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources.
Superior Construction provides equal opportunity employment to all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
