What are the responsibilities and job description for the Customer Service Representative position at Superior Essex?
Essex Solutions, a division of Superior Essex, strives to push the boundaries of what is possible by creating magnet wire solutions that enable our customers' innovations and exceed expectations. We aim to provide the various markets with products and services needed to flourish, and in turn, help our partners thrive.
Essential Functions / Duties :
Receive, process, and expedite customer orders for OEM customers utilizing phone, fax, order entry system, and mail. Interface with warehouses, manufacturing plants, purchasing, credit, marketing, management, and logistics partners on a daily basis.
- Develop and maintain positive customer relationships.
- Understanding of manufacturing and engineering requirements (Will Train)
- Process returns and arrange freight pick up.
K nowledge / skills / abilities and other minimum qualifications :
Additional Qualifications
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